Image by Kelly Sikkema

A Commitment to The Safety and Health of Our Team and Individuals

As our PALS locations begin to reopen during the COVID-19 Pandemic, we have put a number of safety measures in place to keep everyone safe and healthy. The health and safety of our team and the individuals in our programs is our number one priority. All of our team members will be required to wear masks while at work. All team members and individuals will have temperature checks upon entering PALS buildings. We’ll be continuing our virtual PALS TV live events as opportunities for those who are unable to join us at our on-site locations.

Image by Markus Spiske
Image by Kelly Sikkema


Each PALS location will now have new environmental safety requirements in place. We have begun limiting the number of people allowed in a given environment to ensure social distancing and safety.


•Limited to 10 people per environment (includes staff)

•We’ll set up numerous environments within our buildings to ensure proper social distancing

•Symptom monitoring for both staff and participants

•Dedicated Staff Assigned to Groups to Reduce Exposure Risk

•6ft Social Distance

Transportation will Include 6ft Social Distancing at All Times

PPE will be mandated for all staff and encouraged for participants, this includes facemasks


A new STEP Model will be implemented at all of our PALS locations. This person-centered process Steps Toward Emerging Possibilities, is a state initiative to move day supports to a more community-based environment. It also allows for smaller group sizes and a more person-centered approach. Groups are not relegated to only attending during certain hours or days of the week. It allows for groups to customize their schedule to accommodate their interests in the community.

•Customizable Schedule

•Small Groups to Reduce Exposure Risks and Promote Person Centered Planning

•Isolated Groups in a Safe Community Environments

•Regular Sanitizing Schedule

•Symptom monitoring for both staff and participants

•Dedicated Staff Assigned to Groups and Vehicles to Reduce Exposure Risks

•Progressive Approach to Community Supports in Safe Environments

PPE will be Mandated for All Staff and Encouraged for Participants, Including Facemasks Transportation will Include 6ft Social Distancing at All Times

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According to the Centers for Disease Control (CDC), Coronavirus spreads through direct person-to-person contact. To protect yourself, follow these guidelines: